AIWSH AWS-Q30-A Smart Water Leak Detector & Automatic Shut-Off Valve 1-inch | Battery Powered, IP67 Rated

A: It uses wired electrode sensor probes. You place these probes on the floor in areas where a leak might occur (like under your water heater or washing machine). When even a small amount of water bridges the gap between the two electrodes, it completes a low-voltage circuit, sending an immediate signal to the main unit to trigger an alarm and automatically shut the valve.

A: Yes, absolutely. This is a key feature. The AWS-Q30 is powered by batteries, so it continues to monitor for leaks even if your home's electricity is off. Additionally, the electric ball valve has a manual open/close function, allowing you to operate it by hand without any power.

A: The device uses 3 standard AAA batteries. Under normal conditions, the batteries can last for 8 to 12 months, providing long-term protection with minimal maintenance. You will receive a low battery alert when it's time for a replacement.

A: It's designed for a straightforward DIY installation! It features a standard 1-inch external thread, making it compatible with many common plumbing fittings. If you're comfortable with basic tools and following instructions, you can likely install it yourself. However, if you are not confident in your plumbing skills, we always recommend consulting a professional.

A: We recommend placing the sensors at the lowest points or drip pans of your most water-reliant appliances and fixtures. Common high-risk locations include:
Under the kitchen sink
Under the bathroom vanity
Behind the toilet
Under the water heater
By the washing machine
Near the sump pump or in the basement floor drain

A: The included sensor cable is 2 meters (approx. 6.5 feet) long, which is sufficient for most standard installations. For optimal performance, we do not recommend extending the cable yourself, as it can affect the sensor's sensitivity. Instead, consider strategic placement of the main valve unit or using multiple AWS-Q30 systems for larger homes with separated risk areas.

A: Yes, the main unit has an IP67 waterproof rating. This means it is completely protected against dust and can withstand being submerged in up to 1 meter of water for 30 minutes. It is built to endure the damp environments it is designed to protect.

A: No, the AIWSH AWS-Q30 is a standalone, battery-operated device that does not connect to Wi-Fi or other smart home ecosystems. This design eliminates complex setup and potential connectivity issues, focusing on providing a simple, reliable, and always-on physical layer of protection.

A: The AIWSH AWS-Q30 is backed by a [e.g., 2-year] limited warranty, covering defects in materials and workmanship. Please see our warranty policy page for full details.

A: The 1-inch external thread is a standard size that works with most common household plumbing in North America using appropriate adapters. It is designed for use with standard municipal tap water and is compatible with PVC, PEX, and copper pipes when installed correctly. Please check your specific pipe diameter and connection type before purchasing.