This Shipping Policy complies with the U.S. FTC Mail, Internet, or Telephone Order Merchandise Rule and applies to all orders placed within the United States.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Business days exclude weekends and U.S. federal holidays. If shipments are delayed beyond our stated timeline, customers have the right to cancel their order for a full refund in accordance with FTC regulations.
Shipping Coverage
We ship physical products to valid street addresses within the United States. We do not ship to PO boxes, APO/FPO addresses, or international territories.
Delivery Estimates
Standard shipping takes 7–10 business days after dispatch. Delivery times are estimates and may vary due to carrier delays, weather conditions, or logistical issues.
Shipping Fees
All shipping costs are clearly displayed and finalized at checkout before payment is completed.
Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping information. We are not liable for lost, misdelivered, or returned packages resulting from incorrect customer-provided addresses.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number and delivery information.
Risk of Loss
Title and risk of loss for all products transfer to the customer upon carrier dispatch, in accordance with UCC commercial standards.
Contact
For shipping inquiries, please get in touch with us， at official@aiwsh.com
