What is a swirl sediment filter? How does it work?
A cyclone water purifier is a reusable and easy-to-maintain sediment filter that is capable of removing large particles of impurities from water. It is often used as the first step in a filtration system to extend the life of subsequent filter elements by removing coarse particulate sediment.
While 50 microns is the most commonly used standard size, you can choose from different micron sizes depending on your needs. If your water contains a large amount of large particles, it is recommended to choose a larger micron-sized filter in the initial cyclone filter. The larger micron size filter prevents the swirl filter from clogging quickly, resulting in a smoother experience.
Are sedimentation filters worth buying?
If your tap water is prone to sand, rust, or other particulate matter, it may be worth adding a sediment filter to your home's water system. Whole-house swirl sediment filters have many advantages,
Durability and reusability
Inexpensive filter cartridges that can be easily replaced if necessary.
Filter large particulate matter in the water
Protect your water softeners, household appliances, and plumbing systems from sediment damage
Prevents ordinary filter cartridges from becoming clogged with large sediments.
Reduces the burde
Comparison of impeller hall technology and ultrasonic detection technology
Ultrasonic detection technology has a long service life, and the water flow can pass through without a group of resistance, and there is no pressure loss and is not affected by poor water quality. Ultrasonic technology has a large range ratio, through the principle of ultrasonic reflection, from 2 liters/h (micro-leakage-4 tons/h (burst) flow abnormality can accurately capture the impeller type Hall technology has a short life, through the water flow drives the gear for measurement, the water flow resistance causes pressure loss, and will also be affected by poor water quality, and cannot respond to micro-leakage and pipe burst in time
What shipping options are available?
AIWSH provides various shipping methods to cater to your needs. We offer standard and expedited shipping options. Delivery times and shipping costs depend on your location and the chosen shipping method. All orders will include a tracking number once dispatched.
How long does it take to receive my order?
Standard Shipping: 5-7 business days, depending on your location.
Expedited Shipping: 2-3 business days, depending on your location.
Note: Delivery times may vary during peak seasons or due to shipping carrier delays.
Do you offer international shipping?
Yes, AIWSH ships internationally to select countries. Shipping fees and delivery times will vary based on your location. A shipping quote will be provided at checkout, and you will receive tracking information once your order is on its way.
Can I change the shipping address after placing an order?
Once your order has been processed and shipped, the shipping address cannot be modified. However, if you notice a mistake in the address before your order is shipped, please contact customer service immediately, and we will assist you in correcting it.
Can I track my order?
Yes! Once your order has shipped, you will receive an email with a tracking number and a link to track your package directly through the carrier’s website.
What is your return policy?
AIWSH offers a 30-day return policy for most products. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or an exchange, provided the product is unused and in its original packaging.
How do I initiate a return or exchange?
To start a return or exchange, please reach out to our customer service team via email or the contact form on our website. We will provide you with return instructions and a return authorization number. Once we receive the returned item, we will process your refund or exchange.
Do I have to pay for return shipping?
Customers are responsible for the cost of return shipping, unless the return is due to a defective or incorrect item. If the product you received was damaged, defective, or incorrect, we will cover return shipping costs.
Is there a restocking fee for returns?
We do not charge restocking fees for most returns, as long as the product is in unused and resalable condition. However, any shipping charges are non-refundable, unless the return is due to an error on our part (e.g., sending the wrong item).
How soon will I receive my refund?
Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method. Please note that depending on your bank or credit card provider, it may take an additional 2-5 business days for the refund to appear in your account.
How can I contact customer support?
You can reach our customer support team via the contact form on our website, or by emailing us directly at official@aiwsh.com. We aim to respond to all inquiries within 24 hours on business days.
How do I cancel my order?
If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled, but you may return it once you receive the product.
Will I need to pay customs or import duties?
For international orders, customs duties, taxes, and import fees may apply depending on the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details on potential fees.
About smart water monitor & shutoff
Why Choose Smart Water Quality Detectors?
It can protect the water safety of your home 24 hours a day, whether it is a micro leak or a burst pipe, it will notify you at the first time, and determine whether the valve needs to be closed to ensure the safety of your home property.
Do I need a plumber to install the AIWSH valve?
It’s designed for easy installation. Most homeowners can install it themselves, as it comes with all the necessary components and instructions. However, ensure the installation complies with local building codes, or you can hire a professional plumber if you prefer.
What is the maximum range between the sensors and the control valve?
The AIWSH sensors have a maximum transmission range of up to 200 feet (clear line of sight). The actual and effective working range is usually less than this maximum and will vary from installation to installation. A sensor signal repeater is available to bridge transmission gaps as needed. Property owners should periodically test sensors with water to ensure proper placement, power supply, and communication with the AIWSH valve.
Does AIWSH help me qualify for a discount on my homeowner’s insurance premiums?
AIWSH helps to effectively reduce the catastrophic damage caused by common plumbing leaks. This greatly reduces the chance of needing to make one of the most common types of home insurance claims – internal water damage loss. Contact your insurance agent directly to see if they offer discounts for emergency automatic water shut-off systems or security system enhancements such as the AIWSH system.
What happens to the during a power outage?
The AIWSH valves will remain in the position prior to loss of power and retain that position when power is restored. AIWSH is equipped with a safety feature that will close the valve once power is restored after an outage and display a safe mode message. This feature can be disabled so the valve will remain in position prior to loss of power.
How can I turn off my water supply manually using the AIWSH?
You could use the control buttons on the face of the AIWSH control valve/Control Panel or you could use the existing manual shut-off valve to turn off your water for needed repairs. Our water control wall switch allows you to turn off your water from a convenient location with just the push of a button and is great for Classic controls valves located in crawl spaces or basements.
For remote open/close control of the water supply use the AIWSH SmartConnect(AWS-Q20 only). This device, when properly configured, will allow remote control through an app where you can also set up text and/or email notifications for real-time alerts from your AIWSH system. A smartphone or tablet is required with a 2.4 GHz enabled network at the property.
How long will the batteries in my sensors last?
A pair of standard AA alkaline batteries and AAA alkaline batteries could operate a sensor for about 3-5 years, assuming the system was never tripped by a leak. The sensor will sound a low battery warning before to the batteries going completely dead.
AIWSH sensors will send a signal to the Control Panel before going completely dead, close the valve, and display what sensor is dead on the Control Panel, indicating a sensor is no longer functioning. A/C adapters are available for added convenience.
Batteries should be tested every year. Fresh batteries should be installed in any sensor that has detected a water leak and activated the system. After responding to a leak event please ensure that the sensor is and its installation location are completely dry prior to replacing the batteries and reinstalling the sensor.
Property owners or installers should periodically test sensors with water to ensure proper placement, power supply and communication with the AIWSH valve.
Does the AIWSH protect against frozen or burst pipes?
Although the AIWSH system cannot prevent your pipes from freezing, optional temperature sensors can shut off your water in the event the temperature near/on indoor pipes equipped with these sensors drops below a preset temperature. AIWSH wireless sensors all have ambient temperature sensing built in to detect low air temperature in the area. The trip point is approximately 34˚ F.
Can the AIWSH system be installed outdoors?
Yes, all smart water monitor & shutoff can be installed both indoors and outdoors.
Where should I install the AIWSH control valve?
The AIWSH control valve is designed to be installed on the main incoming water line. The valve should be fitted upstream from where the water system begins to branch off to other appliances and downstream from pressure regulators and water meters. It is also important to mount the valve so that the property owner has ready access to the face of the AIWSH actuator (or Control Panel) to be able to reset the system in the event it has been tripped. Additionally, the valve should be fitted into a location on the main line so that it does not interfere with flow to fire suppression and irrigation systems. Property owners should periodically cycle the valve (close/open) to help prevent possible water deposit build-up and ensure proper operation.
How much water must be present for a flood sensor to sense a leak?
It takes only a few ounces of water contacting the sensor to activate the valve. The sensor must be properly placed in an advantageous location to detect leaks and puddling at the earliest possible stages of a leak event. Please refer to the limitations of the system and the Owner/Installation Manual for sensor placement instructions and suggestions.
About Scale Prevention & Filter Device
What is the AIWSH AWS-M1A Water Filter?
The AIWSH AWS-M1A is a multi-functional pre-filter designed specifically for household appliances that use water and heating elements, such as water heaters, washing machines, dishwashers, and robotic vacuums. It effectively filters out impurities and prevents scale buildup, helping protect your appliances and improve performance.
What are the main benefits of the AIWSH AWS-M1A Water Filter?
The AWS-M1A offers dual functionality: it filters out harmful impurities in the water while also providing scale prevention, which helps avoid the buildup of mineral deposits. This dual action prolongs the lifespan of your appliances and reduces maintenance costs.
Why do my appliances need a pre-filter like the AIWSH AWS-M1A?
Appliances like water heaters, washing machines, and dishwashers are at risk of scale buildup due to exposure to hard water. Over time, this can decrease performance, cause malfunctions, and lead to higher energy consumption. The AWS-M1A protects your appliances by preventing scale and prolonging their operational life.
How does the AIWSH AWS-M1A prevent scale buildup?
The AWS-M1A uses advanced scale inhibition technology that reduces the amount of calcium and magnesium ions in the water, which are the primary cause of scale formation. By preventing these minerals from precipitating, it helps keep your appliances free of damaging buildup.
Which appliances are compatible with the AIWSH AWS-M1A?
The AIWSH AWS-M1A is ideal for any household appliance that uses water and has a heating function, including water heaters, washing machines, dishwashers, and robotic vacuums. It is especially effective in areas with hard water.
Do I need a professional to install the AIWSH AWS-M1A Water Filter?
The installation of the AWS-M1A is straightforward and can typically be done by the homeowner. However, if you are unsure or prefer a professional touch, we recommend hiring a licensed plumber to ensure proper installation for optimal performance.
How long does the AIWSH AWS-M1A filter last before needing replacement?
The lifespan of the AWS-M1A filter depends on water quality and usage frequency, but on average, it can last between 6 months and 1 year before needing replacement. Regular maintenance will help maintain its efficiency.
Does the AIWSH AWS-M1A affect my drinking water quality?
The AWS-M1A is designed to filter out impurities and scale from the water used by your appliances. It does not negatively impact the quality of your drinking water, ensuring that your home’s water remains safe and clean for consumption.
Can the AIWSH AWS-M1A help reduce energy consumption in my water heater?
Yes, the AWS-M1A prevents scale from forming in your water heater, which helps maintain its heating efficiency. This results in lower energy consumption, reduced electricity bills, and improved performance.
What warranty does the AIWSH AWS-M1A come with?
The AWS-M1A comes with a 1-year warranty. If you encounter any issues with the product during this period, we offer free repairs or a replacement, ensuring your investment is protected.
About Spin-Down Sediment Pre-Filter
What is the AWS-QZ10 Spin-Down Sediment Filter?
The AWS-QZ10 is a high-density pre-filter designed to remove sediment, dirt, rust, and other large particles from household water. It provides efficient protection for plumbing, water heaters, and other water-based appliances by ensuring cleaner water flow.
What are the main benefits of the AWS-QZ10 Spin-Down Filter?
The AWS-QZ10 filter effectively protects your household plumbing and appliances from damage caused by sediment buildup. It enhances water quality, improves appliance longevity, and reduces maintenance costs by preventing blockages and corrosion caused by contaminants.
How does the AWS-QZ10 Spin-Down filter work?
The AWS-QZ10 uses a centrifugal spinning mechanism to separate large particles and sediment from the water. The sediment is trapped in the filter’s screen and can be easily flushed out without the need for filter replacement.
What type of impurities can the AWS-QZ10 filter remove?
The AWS-QZ10 is designed to filter out a wide range of contaminants, including sand, silt, rust, and other larger particles found in your water supply. This pre-filter ensures that only clean water enters your plumbing and appliances.
How often does the filter need to be cleaned or replaced?
The AIWSH AWS-QZ10 filter is designed for easy maintenance. The filter’s sediment screen can be cleaned periodically by simply flushing it out. Since the filter uses a spin-down system, you won’t need to replace it unless the screen becomes damaged, which can last for many years.
How can the AWS-QZ10 improve the performance of my appliances?
By preventing sediment buildup, the AWS-QZ10 ensures that your appliances such as water heaters, washing machines, and dishwashers operate more efficiently. Cleaner water means reduced wear and tear on your appliances, leading to better performance and extended lifespan.
Is the AWS-QZ10 suitable for all types of water supplies?
Yes, the AWS-QZ10 is ideal for households with municipal or well water that contain sediment or other large particles. It works well in both areas with hard water or where sediment-heavy water is common, ensuring cleaner water for your home.
Do I need a professional to install the AWS-QZ10 filter?
The AWS-QZ10 filter is designed for easy installation. Most homeowners can install it themselves, as it comes with all the necessary components and instructions. However, if you prefer, you can hire a professional plumber for installation.
Will the AWS-QZ10 affect my water pressure?
The AWS-QZ10 is designed to have minimal impact on water pressure. It provides high filtration efficiency without significantly reducing the flow rate, ensuring that you have clean water without sacrificing performance.
What is the warranty on the AWS-QZ10 Spin-Down Sediment Filter?
The AWS-QZ10 comes with a 1-year warranty. This warranty covers any defects in materials or workmanship. If you experience any issues within the first year of purchase, we offer free repairs or a replacement to ensure your complete satisfaction.