A cyclone water purifier is a reusable and easy-to-maintain sediment filter that is capable of removing large particles of impurities from water. It is often used as the first step in a filtration system to extend the life of subsequent filter elements by removing coarse particulate sediment.

While 50 microns is the most commonly used standard size, you can choose from different micron sizes depending on your needs. If your water contains a large amount of large particles, it is recommended to choose a larger micron-sized filter in the initial cyclone filter. The larger micron size filter prevents the swirl filter from clogging quickly, resulting in a smoother experience.

If your tap water is prone to sand, rust, or other particulate matter, it may be worth adding a sediment filter to your home's water system. Whole-house swirl sediment filters have many advantages,

Durability and reusability

Inexpensive filter cartridges that can be easily replaced if necessary.

Filter large particulate matter in the water

Protect your water softeners, household appliances, and plumbing systems from sediment damage

Prevents ordinary filter cartridges from becoming clogged with large sediments.

Reduces the burde

Ultrasonic detection technology has a long service life, and the water flow can pass through without a group of resistance, and there is no pressure loss and is not affected by poor water quality. Ultrasonic technology has a large range ratio, through the principle of ultrasonic reflection, from 2 liters/h (micro-leakage-4 tons/h (burst) flow abnormality can accurately capture the impeller type Hall technology has a short life, through the water flow drives the gear for measurement, the water flow resistance causes pressure loss, and will also be affected by poor water quality, and cannot respond to micro-leakage and pipe burst in time

AIWSH provides various shipping methods to cater to your needs. We offer standard and expedited shipping options. Delivery times and shipping costs depend on your location and the chosen shipping method. All orders will include a tracking number once dispatched.

Standard Shipping: 5-7 business days, depending on your location.

Expedited Shipping: 2-3 business days, depending on your location.

Note: Delivery times may vary during peak seasons or due to shipping carrier delays.

Yes, AIWSH ships internationally to select countries. Shipping fees and delivery times will vary based on your location. A shipping quote will be provided at checkout, and you will receive tracking information once your order is on its way.

Once your order has been processed and shipped, the shipping address cannot be modified. However, if you notice a mistake in the address before your order is shipped, please contact customer service immediately, and we will assist you in correcting it.

Yes! Once your order has shipped, you will receive an email with a tracking number and a link to track your package directly through the carrier’s website.

AIWSH offers a 30-day return policy for most products. If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund or an exchange, provided the product is unused and in its original packaging.

To start a return or exchange, please reach out to our customer service team via email or the contact form on our website. We will provide you with return instructions and a return authorization number. Once we receive the returned item, we will process your refund or exchange.

Customers are responsible for the cost of return shipping, unless the return is due to a defective or incorrect item. If the product you received was damaged, defective, or incorrect, we will cover return shipping costs.

We do not charge restocking fees for most returns, as long as the product is in unused and resalable condition. However, any shipping charges are non-refundable, unless the return is due to an error on our part (e.g., sending the wrong item).

Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method. Please note that depending on your bank or credit card provider, it may take an additional 2-5 business days for the refund to appear in your account.

You can reach our customer support team via the contact form on our website, or by emailing us directly at official@aiwsh.com. We aim to respond to all inquiries within 24 hours on business days.

If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled, but you may return it once you receive the product.

For international orders, customs duties, taxes, and import fees may apply depending on the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more details on potential fees.

It can protect the water safety of your home 24 hours a day, whether it is a micro leak or a burst pipe, it will notify you at the first time, and determine whether the valve needs to be closed to ensure the safety of your home property.

It’s designed for easy installation. Most homeowners can install it themselves, as it comes with all the necessary components and instructions. However, ensure the installation complies with local building codes, or you can hire a professional plumber if you prefer.

The AIWSH sensors have a maximum transmission range of up to 200 feet (clear line of sight). The actual and effective working range is usually less than this maximum and will vary from installation to installation. A sensor signal repeater is available to bridge transmission gaps as needed. Property owners should periodically test sensors with water to ensure proper placement, power supply, and communication with the AIWSH valve.

AIWSH helps to effectively reduce the catastrophic damage caused by common plumbing leaks. This greatly reduces the chance of needing to make one of the most common types of home insurance claims – internal water damage loss. Contact your insurance agent directly to see if they offer discounts for emergency automatic water shut-off systems or security system enhancements such as the AIWSH system.

The AIWSH valves will remain in the position prior to loss of power and retain that position when power is restored. AIWSH is equipped with a safety feature that will close the valve once power is restored after an outage and display a safe mode message. This feature can be disabled so the valve will remain in position prior to loss of power.

You could use the control buttons on the face of the AIWSH control valve/Control Panel or you could use the existing manual shut-off valve to turn off your water for needed repairs. Our water control wall switch allows you to turn off your water from a convenient location with just the push of a button and is great for Classic controls valves located in crawl spaces or basements.

For remote open/close control of the water supply use the AIWSH SmartConnect(AWS-Q20 only). This device, when properly configured, will allow remote control through an app where you can also set up text and/or email notifications for real-time alerts from your AIWSH system. A smartphone or tablet is required with a 2.4 GHz enabled network at the property.

A pair of standard AA alkaline batteries and AAA alkaline batteries could operate a sensor for about 3-5 years, assuming the system was never tripped by a leak. The sensor will sound a low battery warning before to the batteries going completely dead.

AIWSH sensors will send a signal to the Control Panel before going completely dead, close the valve, and display what sensor is dead on the Control Panel, indicating a sensor is no longer functioning. A/C adapters are available for added convenience.

Batteries should be tested every year. Fresh batteries should be installed in any sensor that has detected a water leak and activated the system. After responding to a leak event please ensure that the sensor is and its installation location are completely dry prior to replacing the batteries and reinstalling the sensor.

Property owners or installers should periodically test sensors with water to ensure proper placement, power supply and communication with the AIWSH valve.

Although the AIWSH system cannot prevent your pipes from freezing, optional temperature sensors can shut off your water in the event the temperature near/on indoor pipes equipped with these sensors drops below a preset temperature. AIWSH wireless sensors all have ambient temperature sensing built in to detect low air temperature in the area. The trip point is approximately 34˚ F.

Yes, all smart water monitor & shutoff can be installed both indoors and outdoors.

The AIWSH control valve is designed to be installed on the main incoming water line. The valve should be fitted upstream from where the water system begins to branch off to other appliances and downstream from pressure regulators and water meters. It is also important to mount the valve so that the property owner has ready access to the face of the AIWSH actuator (or Control Panel) to be able to reset the system in the event it has been tripped. Additionally, the valve should be fitted into a location on the main line so that it does not interfere with flow to fire suppression and irrigation systems. Property owners should periodically cycle the valve (close/open) to help prevent possible water deposit build-up and ensure proper operation.

It takes only a few ounces of water contacting the sensor to activate the valve. The sensor must be properly placed in an advantageous location to detect leaks and puddling at the earliest possible stages of a leak event. Please refer to the limitations of the system and the Owner/Installation Manual for sensor placement instructions and suggestions.

The AIWSH AWS-M1A is a multi-functional pre-filter designed specifically for household appliances that use water and heating elements, such as water heaters, washing machines, dishwashers, and robotic vacuums. It effectively filters out impurities and prevents scale buildup, helping protect your appliances and improve performance.

The AWS-M1A offers dual functionality: it filters out harmful impurities in the water while also providing scale prevention, which helps avoid the buildup of mineral deposits. This dual action prolongs the lifespan of your appliances and reduces maintenance costs.

Appliances like water heaters, washing machines, and dishwashers are at risk of scale buildup due to exposure to hard water. Over time, this can decrease performance, cause malfunctions, and lead to higher energy consumption. The AWS-M1A protects your appliances by preventing scale and prolonging their operational life.

The AWS-M1A uses advanced scale inhibition technology that reduces the amount of calcium and magnesium ions in the water, which are the primary cause of scale formation. By preventing these minerals from precipitating, it helps keep your appliances free of damaging buildup.

The AIWSH AWS-M1A is ideal for any household appliance that uses water and has a heating function, including water heaters, washing machines, dishwashers, and robotic vacuums. It is especially effective in areas with hard water.

The installation of the AWS-M1A is straightforward and can typically be done by the homeowner. However, if you are unsure or prefer a professional touch, we recommend hiring a licensed plumber to ensure proper installation for optimal performance.

The lifespan of the AWS-M1A filter depends on water quality and usage frequency, but on average, it can last between 6 months and 1 year before needing replacement. Regular maintenance will help maintain its efficiency.

The AWS-M1A is designed to filter out impurities and scale from the water used by your appliances. It does not negatively impact the quality of your drinking water, ensuring that your home’s water remains safe and clean for consumption.

Yes, the AWS-M1A prevents scale from forming in your water heater, which helps maintain its heating efficiency. This results in lower energy consumption, reduced electricity bills, and improved performance.

The AWS-M1A comes with a 1-year warranty. If you encounter any issues with the product during this period, we offer free repairs or a replacement, ensuring your investment is protected.

The AWS-QZ10 is a high-density pre-filter designed to remove sediment, dirt, rust, and other large particles from household water. It provides efficient protection for plumbing, water heaters, and other water-based appliances by ensuring cleaner water flow.

The AWS-QZ10 filter effectively protects your household plumbing and appliances from damage caused by sediment buildup. It enhances water quality, improves appliance longevity, and reduces maintenance costs by preventing blockages and corrosion caused by contaminants.

The AWS-QZ10 uses a centrifugal spinning mechanism to separate large particles and sediment from the water. The sediment is trapped in the filter’s screen and can be easily flushed out without the need for filter replacement.

The AWS-QZ10 is designed to filter out a wide range of contaminants, including sand, silt, rust, and other larger particles found in your water supply. This pre-filter ensures that only clean water enters your plumbing and appliances.

The AIWSH AWS-QZ10 filter is designed for easy maintenance. The filter’s sediment screen can be cleaned periodically by simply flushing it out. Since the filter uses a spin-down system, you won’t need to replace it unless the screen becomes damaged, which can last for many years.

By preventing sediment buildup, the AWS-QZ10 ensures that your appliances such as water heaters, washing machines, and dishwashers operate more efficiently. Cleaner water means reduced wear and tear on your appliances, leading to better performance and extended lifespan.

Yes, the AWS-QZ10 is ideal for households with municipal or well water that contain sediment or other large particles. It works well in both areas with hard water or where sediment-heavy water is common, ensuring cleaner water for your home.

The AWS-QZ10 filter is designed for easy installation. Most homeowners can install it themselves, as it comes with all the necessary components and instructions. However, if you prefer, you can hire a professional plumber for installation.

The AWS-QZ10 is designed to have minimal impact on water pressure. It provides high filtration efficiency without significantly reducing the flow rate, ensuring that you have clean water without sacrificing performance.

The AWS-QZ10 comes with a 1-year warranty. This warranty covers any defects in materials or workmanship. If you experience any issues within the first year of purchase, we offer free repairs or a replacement to ensure your complete satisfaction.

The system continuously monitors for water leaks using multiple electrode detection points and external leak probes.
When water connects the electrodes, the device immediately identifies a leak, triggers an audible alarm, and automatically shuts off the main water supply to prevent further damage.

Yes.
The electric ball valve includes amanual open/close function, allowing you to operate the valve even when power is unavailable. This ensures continuous control and safety during power interruptions.

Leak probes should be placed in areas with a higher risk of water leaks, such as:

• Under sinks
• Near water heaters
• Behind washing machines or dishwashers
• Bathrooms and utility rooms

The wired probe connects directly to the main unit, while the optional wireless probe offers flexible, cable-free placement.

Bathroom Mode is optimized for environments with frequent water usage and humidity, helping reduce false alarms.
General Mode is designed for standard household leak detection in kitchens, basements, and other areas.

The AIWSH Smart Water Leak Detector is designed formunicipal tap water systemsand supports water pressures from0.1 to 1 MPa.

Yes.
The device uses Long Range wireless communication, which provides stable, long-range signal transmission and allows connection with additional sensors or compatible devices for expanded leak detection coverage.

The built-in buzzer produces ahigh-volume audible alarmthat is loud enough to be heard in typical residential environments, ensuring leaks are noticed promptly.

Yes.
The main unit features anIP67 waterproof rating, making it suitable for installation in humid areas such as bathrooms, kitchens, basements, and utility rooms.

• The main unit uses a rechargeable 3.7V lithium battery and can also operate while connected to external power.
• Wireless leak probes are powered by AAA batteries, providing reliable long-term operation.

Yes.
The bottom electrode sensors can detect water at heights as low as0.5 mm, allowing the system to identify early-stage leaks before they become serious problems.

Once a leak is detected:

1. The system triggers an audible alarm
2. A signal is processed by the controller
3. The main water valve automatically shuts off to stop the water flow

This process happens automatically without user intervention.

Professional installation is recommended for installing the main water valve, especially if you are not familiar with plumbing systems.
Leak probes and the main unit can typically be installed by the user.

This product is designed formunicipal tap water systems only.
Please confirm that your home water pressure is within the supported range of0.1–1 MPabefore installation.

• The main unit should be installed indoors on the main water supply line.
• Avoid installing in areas exposed to freezing temperatures or direct sunlight.
• Ensure sufficient space for valve operation and manual access.

Installation of the electric ball valve requires connection to the main water line.
Professional plumbing installation is strongly recommended, especially if you are unfamiliar with home plumbing systems.

• Use only the included or specified 5V/1A (5W) USB-C power adapter and charging cable to power the Q20 host.
• Ensure the power outlet is within reach and protected from direct water exposure.
• Although the device includes a rechargeable battery, continuous power connection is recommended for optimal performance.

• Place leak probes at the lowest possible point near water-using appliances.
• Avoid placing probes where they may be submerged intentionally or exposed to constant flowing water.
• For wireless probes, ensure batteries are installed correctly before pairing.

If using additional sensors or wireless leak probes:

• Complete device pairing before final installation.
• Ensure there are no large metal barriers blocking Long Range signal transmission between devices.

In the event of a power outage, the valve can bemanually opened or closed.
Please familiarize yourself with the manual control method before regular use.

• Periodically check the valve, main unit, and leak probes for dust, debris, or physical damage.
• Replace wireless probe batteries when low to ensure continuous leak detection.

• Do not install leak probes in areas with frequent splashing or intentional water flow.
• Select the appropriate detection mode (Bathroom Mode or General Mode) based on the installation environment.

• Wipe the exterior with a dry or slightly damp cloth.
• Do not use corrosive cleaners or solvents.
• Do not immerse the main unit in water, even though it is IP67 rated.

• Operate within the supported water temperature range of 5–38°C (41–100.4°F).
• This product is intended for indoor residential use only.

• Do not disassemble or modify the product.
• Use only manufacturer-approved accessories and sensors.
• Improper installation or misuse may affect performance and safety.

If the TD10 remote leak sensor’s battery runs low, it will first emit an audible low-battery alert to remind you to replace the batteries.

If the sensor becomes unpowered, the Q20 Pro system automatically shuts off the main water valve.

This is a built-in fail-safe protection feature, designed to prevent water from flowing when active leak detection is unavailable.

Once the batteries are replaced and the sensor is restored, normal monitoring and water flow can be resumed.

Why this happens

The system is designed to default to safety, ensuring your home is protected even if a sensor temporarily loses power.